Does iPage Web Hosting Really Offer a Full Refund?

July 16th, 2010 by chris Leave a reply »

ipage web hostiPage Deal Alert:  Right now, you can get unlimited web site hosting from iPage for only $2.95 per month, even lower than the normal $3.50 monthly rate. iPage has made news for offering full refunds to unhappy customers and for giving new customers a free domain name. Read More!

iPage web hosting officially offers a full refund to anyone who isn’t satisfied with the company’s service.  I love the fact that iPage believes in the quality of its service so much that it puts its money where its mouth is.

This doesn’t happen too often these days–the full refund.  But high quality retailers have always known that being lenient on return policies is the best way to go.  It’s one of the reasons that Nordstroms and Amazon.com are industry leaders.

iPage also offers a lot with its service plan, which cost $3.50 per month.  In addition to being able to host unlimited domains and websites, you get a free domain for life.  And that’s just the start.  Web hosting is a very competitive business, as you know if you are currently surfing the internet looking for web host reviews.

Read my longer iPage web host review with all the details about what you get for only $3.50.

I have heard some good stories about the iPage refund and some less than stellar reviews about the iPage refund.  There is a current deal for the unlimited iPage hosting plan (which included free domain and unlimited websites) for $2.99 per month.  This is the lowest price I’ve ever seen for this service.  So whether you want to host one website or ten websites, iPage should be able to provide the perfect hosting environment for you.

See how you can get a free domain name from iPage.

See some of the best current web hosting deals.  SingleHop is one of the web hosts we profiled earlier this month.  Read our review.

ipage web hosting

Lock in the current rate of $3.50 today before it goes up. See all details at iPage.com.

Related posts:

  1. iPage Web Hosting Offers Full Money Back Guarantee Any Time
  2. iPage Web Hosting Coupons
  3. Why iPage is Better Than Other Web Hosting Companies
  4. Get a Free Domain for Life from iPage Web Hosting
  5. iPage Website Hosting: Affordable, Unlimited Web Hosting

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2 comments

  1. FROM:
    Matthew R. Coe unhappy IPage customer

    TO:
    The Better Business Bureau of Central, Northern & Western Arizona
    Main Location:
    4428 North 12th Street
    Phoenix, AZ 85014
    1-602-264-1721 (ph)
    1-877-291-6222 (toll-free)
    1-602-263-0997 (fx)

    To whom it may Concern,
    I am a disabled veteran that has limited resources with a dream to start my own business so that I am not a burden to society. That being said my business idea is to offer greeting cards to consumers similar to Send-out cards.com via custom website built by Ipage.com
    I originally contacted Ipage with my business website requirements back in May/June 2011 and spoke with Dana, Logan, Aaron and staff at lengths. Once a price was agreed upon & website build was somewhat defined in Ipage contract/design document and elements not defined in writing but verbally agreed upon by Dana of Ipage. I was told that I need to pay upfront for my build which I felt uncomfortable doing so but Dana at Ipage assured me that Ipage was reputable and that they would give me my money back if unhappy minus time spent building my site. After Dana’s impressive speech I never thought that I would be this unsatisfied and at Ipage mercy to do the right thing and give me a full refund for a failed Ipage attempt to meet my business needs.
    In June I paid Ipage $3,900 for a pre-canned ecommerce website with 24hrs of custom design work that would be used to altar this pre-canned website more to my companies business needs. A few days after paying I was contacted by the project Manager Joe of Ipage located in India for the kickoff meeting then a day later he sent me a web link to a pre-canned website with someone else’s products, user name prompt and so forth. All pre-canned web elements were available at that time with my companies name StringFingerCards.Com displayed on the Website Header. The Project Manager Joe informed me that he just wanted me to tell him if I liked the colors of the pre-canned website before his web-development team started doing any custom work to it. So I toured the pre-canned website and noticed the colors, user name prompt, contact us page, current products……..I informed Joe via phone discussion that yeah colors of the pre-canned web-template looked good and liked the colors of the template and said great & requested that I start adding my pictures, logo and other information to the location where his design team can access them when they get to that point within the next 5 to 6 weeks out. As requested I added all files within days of his request so that I wouldn’t impair website build completion.
    Once again on July 5th I was contacted by Joe the Ipage PM and sent the same pre-canned website and informed that my site was almost complete. I went to the site again and everything was the same. The same colors, user account prompt, contact us, product pictures and my company name simply entered at the top. Immediately I saw the writing on the wall and where this was heading. I informed Joe & Ipage to stop all efforts on this project as nothing had been done yet they said different. At this point I asked for a full refund.
    I continued to call Ipage and complain then A few days later a fella named Joel called and said that he was sorry for the inconvenience that this has caused and that he would recommend to Ipage Management that I receive 10% of the $800.00 paid for the ecommerce portion and 90% back of the $3,100.00 custom 24hr portion that I paid Ipage. I informed him that nothing had been done other than someone entering my name on a pre-canned web-template and that I should receive a full refund back. He said that he would take care of it and get back to me.
    A day later he called me back and said that the site was completed as requested and I wouldn’t receive anything back.

    Currently I have been talking with Steven Murillo Quality Service Manager @ IPage Phoenix, AZ location with no success. He has been postponing my refund, deferring, confusing and defending all Ipage previous poor actions.
    It is unethical what Ipage has done to me and a terrible display of poor business practice.

    Please help this disabled veteran receive a full refund back and make sure that this does not happen to anyone else.

    Thank you for your consideration in this matter.

    Matthew R. Coe
    Matthew.coe@stringfingercards.com
    (phone number redacted since this is a public comment)

  2. Blue says:

    I think they give you a full money guarantee within the first 30 days. I’ll have to double check ipage.com, but I think that’s the case.